Shipping Policy

Thank you for visiting TM Global Goods. This Shipping Policy outlines the terms and conditions for the shipment of products purchased from our website.

Order Processing

• All orders are processed within 1-3 business days.
• Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery estimates will be provided to you upon checkout based on your location and the shipping method chosen.

Shipment Confirmation and Order Tracking

• You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Destinations

• We currently ship to addresses within the United States and select international destinations. Please note that shipping restrictions may apply to certain products or destinations.

Shipping Methods and Carriers

• We offer a variety of shipping methods, including standard shipping, expedited shipping, and international shipping.
• Shipping carriers used for domestic orders may include, but are not limited to, USPS, UPS, and FedEx.
• International orders may be shipped via international courier services such as DHL or FedEx.

Shipping Delays

• TM Global Goods is not responsible for any delays in shipping caused by natural disasters, customs delays, or other unforeseen circumstances beyond our control.
• We will make every effort to notify you in advance of any anticipated delays in shipping your order.

Shipping Fees and Taxes

• Shipping fees are non-refundable. If you receive a refund for your order, the cost of shipping will be deducted from your refund.
• International orders may be subject to import duties, taxes, and customs clearance fees, which are levied once the package reaches its destination country. These fees are the responsibility of the recipient and are not included in the shipping charges.

Damaged or Lost Shipments

• TM Global Goods is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• If your order was lost in transit, please contact us and we will assist you in locating your package.

Shipping Policy Updates

• TM Global Goods reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions about our Shipping Policy, please contact us.